- When do I pay?
- Payment is collected at checkout. We don't charge anything until you confirm your order.
- Can I add this to an existing booking?
- Yes — products can be added to a stay at any time before arrival. Add them to your cart alongside dates, or check out on their own.
- Need to change or cancel?
- Reach out and we'll sort it. Most products can be amended up to 24 hours before the service date.